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Refund Policy

At Businesspilot, we strive to provide the best services and customer experience. However, we understand that situations may arise where you might seek a refund. This Refund Policy outlines the terms and conditions for requesting a refund.


1. Refund Eligibility

Refunds may be issued under the following conditions:

  • If the service was not delivered as promised.
  • If there was an error in billing or duplicate charges.
  • If the cancellation request is made within the eligible period specified in this policy.

Note: Refund eligibility may vary depending on the type of service purchased. Please refer to specific service agreements for more details.


2. Non-Refundable Services

The following are non-refundable:

  • Completed services or projects that have been approved by the client.
  • Customized or bespoke solutions specifically tailored to the client.
  • Subscription fees for periods already used.


3. Refund Request Process

To request a refund:

  1. Email us at info@coachksb.co with your order details, reason for the refund, and any supporting documentation.
  2. Our team will review your request and notify you of the outcome.
  3. If approved, the refund will be processed and credited back to the original payment method.


4. Partial Refunds

Partial refunds may be issued under the following circumstances:

  • If only part of the service has been completed and delivered.
  • If a subscription is canceled mid-term (refund will be prorated for unused months).


5. Cancellations

For cancellations of services or subscriptions:

  • Cancellation requests must be made before the next billing cycle.
  • Services already rendered are not eligible for refunds.


6. Payment Gateway Charges

Please note that any payment gateway or transaction fees incurred during the payment process are non-refundable.


7. Changes to This Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.


8. Contact Us

If you have any questions or need further clarification regarding this Refund Policy, please contact us:

Businesspilot
Email: info@coachksb.co
Phone: +91 98480 10906